Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
convenient location
exceptional service
high prices
additional costs for services
8.4/10
Great
Rooms
8.3
Location
9.5
Service
9.0
Dining
7.8
Guest reviews
8.4/10
based on 5 reviews
9.4
9.4/10 based on 606 reviews
Joe
United States,
March
2024
8.8/10
The hotel is located in a former library, ideal for saving time on sightseeing as most attractions close early in the winter. It's close to the main sights in Kyoto. The homemade cakes at the dining area were delicious, but I found the price a bit high for the value offered.
Rooms
8.0
The rooms are spacious and modern, with a great bathroom.
Service
9.0
The service was impeccable, with friendly staff offering room service and timely housekeeping.
Location
9.0
The location is perfect for sightseeing, being close to major attractions in Kyoto and saving time due to early closures in winter.
Dining
9.0
The dining experience was excellent, especially the delicious homemade cakes.
Facilities
9.0
The facilities were top-notch, offering everything from laundry services to a relaxing welcome drink.
Richard
United Kingdom,
January
2024
8.4/10
The hotel is ideally located close to the main attractions in Kyoto, making it convenient for sightseeing as many sites close early in the winter evenings. The rooms are spacious and modern, but the dining experience with savory pies could be improved. The service is exceptional, and the facilities offer great value for money.
Rooms
8.0
The rooms are spacious and modern.
Service
9.0
The service is exceptional.
Location
10.0
The hotel's location is perfect for sightseeing in Kyoto, very close to the main attractions.
Dining
7.0
The dining experience with savory pies could be improved.
Facilities
8.0
The facilities offer great value for money.
Roger
United States,
November
2023
8.6/10
The hotel is situated in an ideal location in the old town area, making it convenient for exploring the main attractions of Kyoto. The rooms are spacious and the staff is friendly, but the dining options are limited. Despite the great value for money, Wi-Fi is not included in the room rate.
Rooms
9.0
The rooms are spacious and comfortable with modern bathrooms.
Service
9.0
The staff is friendly and accommodating, providing excellent service.
Location
10.0
The hotel is perfectly located within the old town area, ideal for exploring the main sights of Kyoto.
Dining
7.0
The dining options are limited, but the fresh French patisseries are a delightful treat.
Facilities
8.0
The hotel offers a range of facilities for a comfortable stay.
Don
United States,
August
2023
8.6/10
The hotel is conveniently located near the main attractions in Kyoto, making it easy to save time for sightseeing, especially during the early closing hours in winter. The rooms are spacious and offer great bathrooms, but the price could be considered slightly high. The service is exceptional, with quick responses to requests, although additional services may come at an extra cost. The hotel's former library location adds a unique touch to the stay. The dining experience excels with delicious grilled salmon dishes, though the prices may not suit all budgets. The facilities are modern and well-maintained, adding to the overall positive experience.
Rooms
8.0
The rooms are spacious with great bathrooms.
Service
9.0
The service is exceptional with quick responses to requests.
Location
9.0
The hotel's location near the main attractions in Kyoto is ideal for saving time on sightseeing, especially with early closing hours in winter.
Dining
8.0
The dining experience offers delicious grilled salmon dishes.